Have you recently updated the build of Windows 10? So errors are likely to occur while using the webcam. Many users do this and that is why we are here. The webcam may stop working for Skype, Hangover, and even Facebook Messenger.
While Facebook Messenger is an extremely popular video calling medium these days, giving Skype and WhatsApp stiff competition, you also get an error when trying to make a video call. The problem appears to be with the webcam and this is also due to the latest Windows 10 update. However, it can be fixed. Let's see how.
Solution: via the registry editor
Step 1: press the Windows + R keys together on the keyboard to open the file run I send. Now Write regedit in the search field and press ok to open the file Registry Editor Window.
Step 2: A Registry Editor window, go to the following path:
HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media FoundationPlatform
Now on the right side of the panel, right click on an empty area, select New in the context menu and click Valore DWORD (32 bit).
Step 3: Name the new value EnableFrameServerMode.
Step 4: Double click to open the value. TO Edit DWORD (32-bit) value dialog box, select the file Valuable data field. It should be configured on 0. Press ok leave.
That's all. Your problem should now be solved and you will now be able to use the Facebook Messenger camera.