One of the many problems facing Microsoft Office 365 users is the error 0x8004FC12. This issue typically occurs when users try to activate Office 365 on their Windows 10 PC. The error is typically associated with Office 365 builds of 2013 and 2016. Users reported that the following error was displayed along with the Error 0x8004FC12 while they tried to activate Office 365 after updating it recently: Sorry, something went wrong and we can't do it for you right now. Please try again later. "
In this article, we take a look at the solutions reported by the users that helped them get rid of the problem. But first, let's take a look at the reasons that may be causing the Office 365 error 0x8004FC12 to worry you.
Servers busy: Microsoft activation servers may be busy. If so, you won't be able to activate Office 365 on your PC right away. The only solution is to wait until the activation servers are backed up. Usually this wouldn't take long. If you get the same error message even after waiting a couple of hours, continue with the solutions mentioned below.
Internet problems: You need to check if your PC is connected to the Internet. And if you're already connected, make sure the internet is working by trying to access a couple of websites in an internet browser.
Compatibility issues: It may also be the case that the updates on your PC are not compatible with the current version of Office 365 installed on your PC. It is important to keep the Windows operating system up to date.
Other issues: There are many other issues that could cause error 0x8004FC12 to occur on your PC, preventing Office 365 from being activated. It could be wrong Internet settings, firewall issues or even some bugs with Office 365.
Let's see the solution that will help you to fix error 0x8004FC12 in Windows 10.
Solution 1: add a local network group in Windows 10
To fix this on your PC, you can start by adding Net Local Group using the command prompt tool. It is a simple solution that can be done by following the steps given below:
Step 1: Press Win + WILL on the keyboard to open the Start Search panel. Here, type cmd, after the search results, right-click the Command Prompt option and select the file Run as administrator option.
When the Command Prompt window opens, you will need to type the following commands into it. Start by entering the first command given below and pressing Log in. After running the first command, type the second command, hit Enter and repeat the same with the third command.
net localgroup Administrators localservice /add
fsutil resource setautoreset true C:
netsh int ip reset resetlog.txt
Once all these commands have been executed correctly at the command prompt, close CMD and restart your PC. After restarting, try to activate Office 365 again. If that didn't fix the Office 0 error 8004x12FC365, try the next solution.
Solution 2: Disable Windows Firewall
Here is another solution that worked for many users to fix the 0x8004FC12 error in Windows 10. You can temporarily disable the Windows Firewall on your PC to make sure the Firewall doesn't hinder the activation process. After trying this solution, you can re-enable the firewall to ensure the safety of your PC.
Step 1: Open the initial search panel on your PC by pressing the key Win + WILL keys at the same time. In the panel, type firewall. Now, from the search results, open the file Windows Firewall option.
Step 2: The Windows Firewall start window will open. Here, go to the options panel on the left and select the Enable or disable Windows Firewall option.
3 pass: In the next screen that opens, select the file Disable Windows Firewall option in both sections as shown below. After selecting the options, press ok.
Once you've disabled the firewall, go ahead and try to activate Office 365.
Regardless of whether this method helped you solve the problem or not, you need to re-enable the firewall. It is highly recommended that you keep your firewall active to make sure your PC is protected from external threats.
Solution 3: Reset TCP / IP in CMD
You can also try resting TCP / IP on your Windows 10 PC to fix Office 0 error 8004x12FC365 in Windows 10. To perform the reset, you will need to open Command Prompt with administrator privileges. Here's how to do it:
Step 1: Follow step 1 of solution 1 to open CMD in admin mode.
Once CMD is up and running, type the following command and hit the button Log in key:
netsh int ip reset
The NETSH utility will reset TCP / IP to your PC. Once the command is done correctly, restart your PC and try to activate Office 365. If that doesn't fix the problem, try the next solution.
Solution 4: update Windows 10 on your PC
If Windows 10 on your PC is out of date, it can lead to a couple of problems. One such problem is the error 0x8004FC12 that appears when activating Office 365. Make sure that Windows 10 on your PC is up to date with the latest update. Here's how to do it:
Step 1: Press Win + me keys on the keyboard. This will open the file settings application. In the Settings app, scroll down and select the file Update and security option.
Step 2: The update and security settings window will open. Here, you will need to go to the left panel and select the call option Windows update. In the right pane, you will find the Look for updates button. Click on it.
Your PC will begin the process of checking for a new update for your PC. If so, you will be prompted for the same and asked for your permission to go through the update process. Follow the onscreen instructions to continue the update. After Windows 10 update, try to activate Office 365.
Solution 5: Make sure you enable TLS 1.2
By enabling TLS or Transport Layer Security Protocol on your Windows 10 PC, you can eliminate the Office 365 activation problem. To make this happen, follow the steps below:
Step 1: Open the run by pressing the button Win + R keys together. In the Run box, type inetcpl.cpl and press the button Log in key.
Step 2: The Internet property the window will open. Here, go to Advanced language. On the Advanced tab, go to settings and scroll down until you find the file Usa TLS 1.2 option. Make sure you use it TLS 1.2 the option has been selected. After selecting the option, click ok and close the Internet Properties window.
Now try to activate Office 365 and see if it worked.
Solution 6: perform an MS Office Suite repair
It is possible that the Office 365 files on your PC are damaged. To make sure there are no issues with the Office 365 suite, you can go ahead and run a software repair. There are fairly simple steps involved in this process, mentioned below:
Step 1: Press Win + WILL to open the Start Search panel. Here, write programs and from the search results, click Programs and features option.
Step 2: The Programs and Features window will now open with a list of programs / software installed on your PC. Here, look for the Office 365 program. When you find it, right click on it and from the options, select Modify.
3 pass: The Office 365 Diagnostic Tool will open. Here, select the file Quick repair option, then click Repair button. You can also try selecting the file Online repair option to start the repair process.
Once the repair is complete, you can restart your PC, then try to activate Office 365 and see if the 0x8004FC12 error still appears.
Solution 7: Disable the Autodiscover settings in Internet properties
Here's another setting in Internet Properties that you can play around with to make sure Office 365 gets activated. By disabling the automatic detection setting in the LAN settings, you can eliminate this error. Here's how to do it:
Step 1: Follow the Step 1 of solution 5 to open the file Internet property window.
Step 2: In the Internet Properties window, go to Connections language. When you are there, click LAN settings button.
3 pass: Here, find the file Automatically detect settings option. If it is checked, uncheck and click ok option.
Now close all windows and restart your PC. After restarting, try to activate Office 365. You can fix the problem.
So these were the solutions that helped users to fix Office 365 error 0x8004FC12 on Windows 10. If any of these solutions helped you, be sure to let us know in the comment section so other users can take advantage of it.
You can also let us know if you failed to resolve the issue and we will get back to you about it.