Windows Hello is a great security feature introduced with the Windows 10 October 2018 Update. Windows Hello helps you sign in to your device using your fingerprint and facial recognition, instead of the same sign-in process above Passwords.
However, many users report that they have received an error message "Facial and fingerprint recognition is not available on this device“Whenever they try to log into their Windows Hello-enabled devices. Yes, even if you have a Hello-enabled device, you may see the error. So how do you solve this problem? Let's see how.
Solution: Install Hello.inf.
Step 1: press the Windows key + E together on the keyboard to open the file Browser in files. Now click What PC left shortcut and double-click Unit C on the right.
Step 2: Now go to the location step by step as shown below to find the file hello face installation folder:
C:WindowsSystem32WinBioPlugInsFaceDriver
Step 3: Then right click on hello face installation file with the extension Gear and click Property.
Step 4: A HelloFace property window under the general tab, check the file File type section. Make sure the file type is . Inf.
Click ok leave.
Step 5: Now, right-click on hello face setup file again and click Install on pc in the context menu.
Click Yup on the indicator and let it install. Once completed, you can restart your computer and you will never see the error again.
